30-Day Money-Back Guarantee
If you're not happy with your hoop hamper for any reason, you can request a refund within 30 days of delivery.
How to return
- Contact us with your order number and the reason for your return.
- We'll reply within 1-2 business days with return instructions. Please contact us before sending anything back.
- Once your return is received and checked, we'll refund your original payment method within 5-10 business days.
Condition
Items should be returned unused and in their original packaging. For change-of-mind returns, return shipping is paid by the customer.
Damaged or defective items
If your order arrives damaged or defective, contact us within 30 days of delivery with a photo and we'll send a free replacement or a full refund, with no need to send it back.